According to Gallup, only 27% of employees worldwide are engaged, ready and willing to do their best. The costs of this situation are staggering in terms of lost productivity and the cost of replacing employees, to the tune of over 350 billion dollars a year in the US.
How to engage and mobilize is a top frustration
It shows up in your business as missed deadlines, lack of accountability, finger pointing and drama in the workplace. Aren’t you tired of spending so much time dealing with the fallout that comes from employees that are not as committed and motivated as you are?
The answer might be simpler than you think
There are many simple strategies to engage and mobilize employees. They cost almost nothing to implement, can be put into place immediately, and have huge impact.
For instance, one opportunity that many leaders have — even at the C-level — is to give more frequent, informal feedback about how each employee is doing. That way, everyone in an organization knows what is expected of them and how they can continue to grow, learn and improve.
Seven questions to get you started
There are seven simple questions every leader can ask of their employees. The biggest complaint I hear from employees is that they don’t know where they stand with their managers as they receive little or no feedback, until performance review time. Instead, keep the conversation about performance ongoing. Small, informal conversations about performance go a long way — especially when they include teachable moments about different situations and details.
The questions include:
- Do you know what is expected of you, in your role, on your team, by the organization?
- What do you feel you are doing successfully?
- What, if anything, can you be doing better?
- What do you need in order to improve?
- (If appropriate): What will happen if you improve (e.g., more responsibility, more time with leadership, more desirable assignments)?
- (If appropriate): What will happen if you don’t overcome this barrier?
- How can I help?
While all of these questions are important, the last question is especially important. It shows the employee that the leader cares, and is not merely abdicating responsibility or shifting blame.
Engaging and mobilizing employees can feel like a daunting challenge. However, we have found that a few simple behaviors can make a huge different to improve engagement. We use an 11-part methodology to bring employee engagement to your organization.